eLearning Technical Support

STUDENTS	FACULTY
Need assistance logging into Blackboard? Blackboard (Bb) is a Web-based program that serves as the college's online classroom. You will need an Owl Link account before accessing Blackboard.	How to login to Bb For those of you who have an Owl Link/Blackboard account, follow these steps to login to Bb.
Have questions about how to use Blackboard? Find instructions for how to send emails to your classmates, how to use the discussion board, how to submit files to your instructor, how to use the Digital Dropbox and other online tasks.	Tech Tips for Faculty Get tips on how to protect the integrity of your tests, testing issues and solutions and suggestions information on how to use the Discussion Board.
Good things to know Get tips on taking an online test, saving your work and other tips for online students.	Bb Course Request Form Whether you are teaching online or on-campus, you will need to submit a request to setup your course in Blackboard.
Still have questions? Look through some frequently asked questions from students.	FAQ’s for Faculty Look here for some frequently asked questions.
	Bb Tools for Faculty Tools available to help setup, create and enhance your Bb course sites.
	Online Express Training Interested in becoming a new online instructor? Want to develop a new or existing online course?
	Quality Matters (QM) Sponsored by Maryland Online (MOL), Inc. QM is a faculty-centered, peer review process designed to certify the quality of online courses and online components.

For problems with:

Owl Link: contact the Help Desk at 301-322-0637 or HelpDesk@pgcc.edu;
Your Course: contact your instructor.

If you need additional assistance, Contact Us.