Welcome to the Fall 2021 Semester

Go to eFaculty Resources For Faculty Resources.

Zoom Replaced Collaborate
If you did not teach over the summer, you may not be aware that Zoom has replaced Bb Collaborate Ultra as the virtual classroom in Bb. Our license for Collaborate Ultra expired at the end of June and is no longer available. To set up your Zoom account, see "Getting Started with Zoom" in the Zoom Knowledge article found here.

Zoom Trainings Available
Zoom Video Tutorials - Click here
Live Trainings - Click here

Panopto Video Course Link
You will notice that there is an additional menu link in your fall courses for Panopto Video. All Zoom class recordings will automatically be stored in the Panopto Video link in your course. You will need to configure the link so it is connected to the course folder. You can do this by following the steps found here.

Panopto Monthly Webinars
To see the schedule and register, use this link:
https://support.panopto.com/s/webinars

Panopto Trainer Office Hours
Panopto holds office hours every Friday at 1:00 pm to answer any general questions you have about anything Panopto. Click the link below to join!


Accept Faculty Contracts Online
To accept or reject your faculty contract, please follow these instructions to ensure that you get paid in a timely manner.

Accessing First Day Handouts and More
First day handouts and content related to student support services, academic calendar, and refund policy are now located directly in Blackboard. Select the links that follow for information on accessing:

Where to Find Blackboard
You may notice that the Bb link from the College's website is missing. Due to the new Identity Access Management (IAM) project, PGCC applications can now be accessed through the college's portal, myPGCC (my.pgcc.edu) without requiring entry of user credentials for each system.

eLearning Smart Start
eLearning has recently revamped our Student eLearning Orientation program. eLearning Smart Start was created to help new and transferring online students get to know our learning community and introduce them to some of the many helpful resources PGCC has to offer. Completing eLearning Smart Start will help online students gain the essential information needed to be successful in the virtual environment. It is very important that the students are aware of the importance of this training, and that’s where you come in. Let your students know about all of the great things eLearning Smart Start has to offer and that participation is crucial. After taking eLearning Smart Start, your online students will be ready and confident to start their online journey at PGCC!

Ally Course Reports
The Ally instructor course reports have now been enabled in all Blackboard courses. The full course report can be accessed via the navigation bar under the course tools tab. Individual reports for linked content (such as Word or PowerPoint documents) can be accessed by clicking on the gauges to the left of the documents. For information about how to interpret the gauges and reports, you can use the knowledge base articles here.

eLearning Support Button in Bb
eLearning is excited to announce a new tool for providing “just in time” support for faculty and students. eLearning is deploying a support tool called the eLearning Support Center which will provide support directly in Blackboard. The eLearning Support Center is an on-demand resource available 24/7 where you can get help, find answers to questions, and learn more about how to use Blackboard and other tools like Zoom and Panopto. A pop-up message will appear explaining how to use the resource. You will see the following icon in Blackboard once the tool is deployed:
blue question mark support center button


New Bb Content Editor

The new Content Editor is an update to the previous Blackboard Learn Content Editor. It provides a more simplified and intuitive experience, and it works better on both hand-held devices and larger screens. There are several improvements to accessibility and some new features. Besides some updated tool icons, there are also some changes in behavior and functionality. All existing content will remain the same and can be edited in the new editor. For more information on the content editor, see the Knowledge Base Article here.

Blackboard Course Setup

Faculty: To get access to your Blackboard course: 

You must be entered into your course in Colleague/Owl Link before Blackboard will be updated with your course site. If you do not see your Blackboard course and you think this is in error, please see our "How Do I" in eFaculty Resources before contacting eLearning.

Blackboard Credit Course Setup Procedure 

The procedure for all Blackboard Credit Course Setup will work as follows: 

  1. The faculty assignment is entered into Colleague/Owl Link (by the department chair, dean, or other designees).
  2. All faculty assigned to credit courses in Colleague will be automatically enrolled as an instructor in the corresponding Blackboard course site. This should happen within one to two days of being assigned to the course. All students registered in credit courses will be automatically enrolled in the Blackboard course site. Noncredit students enrolled in cross-listed credit courses or courses that use Blackboard will also be automatically enrolled in the Blackboard course site. Automatic enrollment updates will process hourly. Blackboard course sites are created 45 days before the start date of the course.
  3. Students will be able to login to the Blackboard system one day after registration, but Blackboard course sites will not be available until four days prior to the start date of the course. Students MUST have a students.pgcc.edu email account in Colleague in order to be added to Blackboard.
  4. NOTE: Please check your  "My Class Schedule" in Owl Link to ensure your courses have been assigned by the department chair prior to contacting eLearning. 

For more information, see Blackboard Credit Course Setup FAQs below.

Blackboard Credit Course Setup FAQs

Blackboard Setup For All Credit Courses Is An Automated Process.

Below you will find some answers to some common questions regarding the automated procedure.

For more information, see the Blackboard Course Setup Procedure.

Blackboard Credit Course Setup FAQs

Q1: How often will Blackboard be updated with faculty assignments?
A1:  Blackboard courses are not created until 45 days before the start date of the course. Once the course is created inBlackboard, faculty assignments will be updated in Blackboard every two hours, seven days a week. This will begin as soon as the course is added to Blackboard. Faculty must be entered in Colleague as the instructor of record before they are entered into Blackboard.

Q2: What should I do if my course is not showing up in Blackboard?
A2:  Check the Owl Link “My Class Schedule” area to confirm that you are listed as the instructor of record. If you are not listed as the instructor, contact your department chair to update Colleague/Owl Link. If you are listed as the instructor in Owl Link, your faculty assignment will be updated in Blackboard during the next scheduled update. If you still do not see your course in Blackboard, please submit an askPGCC service request.

Q3: What should I do if I confirm I am the instructor of record in Owl Link, but still do not see my course(s) in Blackboard?
A3: You will need to wait until the next scheduled Blackboard update (see A1 above). If the Blackboard course is still not available after the scheduled update, please submit an askPGCC service request.   

Q4: What should I do if my course is no longer on my Blackboard course list? 
A4: Check the Owl Link  “My Class Schedule” area to confirm that you are listed as the instructor of record. Contact your department chair if you are no longer listed as the instructor; otherwise please submit an askPGCC service request.   

Q5: What happens if my section assignment changes after my Blackboard courses are set up?
A5: Once the assignment change has been entered into Owl Link, your new Blackboard course sites will be available after the next scheduled Blackboard update (see A1 above). Note: You will no longer have access to course sites for course(s) you are no longer teaching. 

Q6: What happens if my section assignment changes after I have posted content?
A6: The content will remain in the course. Contact eLearning immediately to discuss removing the content. 

Q7: What should I do if the Blackboard course site already contains content?
A7: You should contact eLearning immediately. This can only happen when a section assignment change occurred after the original faculty member began to upload content. We will need to contact the original faculty member prior to removing the content.

Blackboard Jumpstart Training

Mandatory for newly hired first-time, full-time and adjunct faculty. Blackboard is the College’s academic learning management system. All Prince George's Community College faculty are expected to use Blackboard to support and enhance every credit class offered on campus. This training is mandatory for all faculty who will be teaching at the College for the first time. The training can be found in your Blackboard course list, and will remain open for the duration of the semester, however, it is recommended that it is completed within the first two weeks of the semester. 

Blackboard Mobile Learn Apps

The Blackboard Instructor Mobile Learn App is a mobile solution that helps instructors and those in teaching roles manage their courses, and easily communicate with learners and quickly complete administrative tasks. Click here for a video on the Instructor Mobile App.

For additional help with the Instructor App, click here.

Student Mobile Learn App: There is also a new app designed especially for students to view content and participate in courses. The app is available on iOS, Android, and Windows mobile devices. Click here for information on the Student App.

Note: iOS 13+ users: Please update your mobile app to Blackboard 4.7.1+ or Blackboard Instructor 2.12.1+ for a push notification fix. After the app update, please log out and log in again to resolve the issue.

Blackboard New Features
Taking Attendance Using Bb Collaborate

Let Collaborate take attendance for you. If you use Collaborate from your Blackboard Learn course, you can choose to have Collaborate send student attendance to your Blackboard Learn course Attendance page. Attendance reporting is off by default. You must turn attendance reporting on for each session you want to track attendance in.

Attendance reporting is only available in sessions with an end date and time.

Click here for more information on taking attendance using Bb Collaborate.

Click here for information on adding and/or deleting Attendance Grade Center columns.

New Safe Assign Originality Report

The design of the SafeAssign Originality Report in Blackboard Learn has been updated. The new Originality Report uses Blackboard's Ultra design philosophy and includes some new information about a submission's overall risk for being copied from another source. This new report interface is also more responsive for mobile devices and more accessible to screen readers than the old design. For information on the new design, click here.

Open File Upload Warning for Edge Browser Users

Due to a known Microsoft Edge issue, some users who access Blackboard Learn through the Microsoft Edge browser have encountered problems attaching and submitting open Microsoft Office files. To help prevent file submission problems, Learn now warns Microsoft Edge users that they should close files before uploading them. The message only displays the first time the user encounters a file upload workflow in a Blackboard Learn session.

Needs Grading Filter Selection is Remembered

With this release, Bb will remember instructors' preferences for the Show attempts that don’t contribute to the user's grade filter on the Needs Grading page. By default, the checkbox is unselected and student attempts that don’t affect grades won’t show on the Needs Grading list. When an instructor changes the setting, Learn will remember the preference across that user’s sessions and courses.

Calendar Items and Due Date Notifications for Additional Content Types

To give users a single, comprehensive view of their class requirements and activities, Calendar and To-Do modules are now expanded to include the due dates from additional content types including manual columns, SCORM, and those from third-party solutions.

New Facilitator Course Role and More Granular Permissions

For institutions that centrally manage course development and settings, these more granular course role permissions enable roles to teach, engage, and grade but not modify materials or settings. There is also a new default course role called Facilitator. As with other default course roles, the specific permissions can be edited.

Course Availability Controls in More Places

The availability indicator and toggle now appears in additional tools and management pages, including the Discussion Board. When an instructor, teaching assistant, or other entitled user has the privileges to edit course availability settings, they can select the padlock icon to toggle availability. If availability date settings need adjustment, the padlock icon will take the user to the Settings Management page.

Grading in Blackboard Instructor App

Instructors can now grade assignments in the Blackboard Instructor mobile app. They can review assignment submissions and attachments, provide comments and inline annotations, grade with rubrics, and publish grades to students. For more on how to grade in the Instructor app, click here.

Information for ALL Faculty Teaching With Blackboard
Blackboard Course Site Availability

All spring session Blackboard courses will become available to students five days prior to the start date of the course. All sessions will be conducted online, either synchronously or asynchronously.

Information for Faculty Teaching Online and Hybrid/Online Courses

All summer orientation sessions will be conducted online.

Online Tutoring - Smarthinking

Smarthinking is an online tutoring service that Prince George's Community College has made available to students. Smarthinking provides tutoring in a variety of subjects, some of which are available 24 hours a day, 7 days a week! Please inform your students about this valuable tool. Smarthinking can be accessed through the "Quicklinks" button in your course.

eLearning Online Student Orientation “Course” in Blackboard

All credit students will be enrolled in the Blackboard course “Student Online Orientation". From this course, students can access the Bb student orientation and other helpful information to help them get started inBlackboard. There is currently no certificate that students can print out after completing this course.

Need Help With Blackboard?

The Teaching with Blackboard page has a variety of tutorials and other training materials to help you teach with Blackboard.

New to Blackboard or still searching for an answer? Our How Do I? page section has additional tutorials on getting started with Blackboard.

See the list of Known Issues or the eLearning blog for updates and workarounds.

Contact eLearning Services.

Zoom in Blackboard

Zoom has replaced Bb Collaborate Ultra as the virtual classroom in Bb. Our license for Collaborate Ultra expired at the end of June and is no longer available. To set up your Zoom account, see "Getting Started with Zoom" in the Zoom Knowledge article found here.

Zoom Video Tutorials - Click Here

Live Trainings - Click Here