Course Code: 1650

Department: Other

Course Type: Business

Course Format: Online

Credits: 3

Term: (Not offered summer.)

Semester: (Not offered summer.)

Course Description

Examines the dynamics of exceptional customer service. Develops skills necessary in dealing with customers effectively, using creative techniques to improve communication skills to achieve customer satisfaction.
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Prerequisites
Reading proficiency.
Program Requirement
Technical Support Specialist Certificate,Human Resources Management Letter of Recognition,Business Management, A.A.S.,Residential Property Management, A.A.S.,Human Resources Management Certificate,Purchasing and Contracting Certificate,Small Business Management Certificate